OneTouch AT Network Assistant software Version 2 adds features that will make it easier for network technicians to isolate the root cause of end-user wired and wireless problems, fix or escalate those issues and validate performance and SLA (service level agreement) compliance after changes are made.
As network technicians are spending more time dealing with emerging wireless LAN and bring your own device (BYOD) issues, as well as supporting VoIP (Voice over Internet Protocol), OneTouch AT has been updated to help meet these new challenges.
Key features of the version include: automated Wi-Fi discovery capabilities (including 802.11ac devices) and Wi-Fi packet capture simplify smart device management and speed problem resolution; wired and wireless performance tests automate the measurement and assessment of end-to-end path performance to prove that network projects were successfully completed and that the performance meets design objectives; inline test provides visibility into IP phone initialisation and call control processes, and VoIP conversation quality to simplify troubleshooting of IP phone problems.
The software update also includes a path analysis test, a multi-port statistics test, inline VoIP packet capture, and additional features for enhanced troubleshooting and management.