Mornsun is warning customers to be aware of fraudulent companies offering counterfeit or fake Mornsun products, often presented on websites as CART100 and Alibaba.
Fake Mornsun PWB2403CS converters were recently found in Russia. When the customer tested the modules, the DC/DC converters failed.
The counterfeit products are smaller and the Mornsun and RoHS logos are different. All Mornsun product labels use laser marking, not screen print. The counterfeit modules are poor quality and unsafe.
The company reminds customers to obtain converters exclusively through authorised distributors or sales channels. Customers who doubt the authenticity of the already purchased Mornsun converters can contact the company directly at info@mornsun.cn and feedback will be provided as soon as possible to test the converters for free.